Cancellation Policy

Cancellation Policy OF Bandhan World Matrimony (www.bandhanworld.com)


At Bandhan World Matrimony, operated by Bandhan Connect LLP, we strive to provide the best possible services to our members. If you're not satisfied with our services, we have a fair cancellation policy in place.


1. Cancellation Process


- To cancel your membership, please contact our customer support team via:

    - Email: contactus@bandhanworld.com

    - Phone: +91-7314293649

    - Address: 32 Aadarsh Moulikh Nagar, Sukhliya, Indore Madhya Pradesh India Pin-452010

- Provide your:

    - Membership ID/Profile ID

    - Reason for cancellation

- Our customer support team will process your cancellation request within 24-48 hours.


2. Refund and Cancellation Terms


- Refunds will be processed according to our refund policy, which can be found on our website.

- If you've purchased a premium package, you may be eligible for a partial refund depending on the package validity period and usage.

- Cancellation requests received during the package validity period will be processed accordingly.

- If you've used any services (e.g., express interests, contact info views), the refund amount will be deducted accordingly.


3. Auto-Renewal Cancellation


- If you've opted for auto-renewal, you can cancel it by contacting our customer support team.

- Auto-renewal cancellation requests must be received at least 24 hours prior to the next billing cycle.

- If you cancel auto-renewal, your membership will not be renewed automatically, and you'll need to manually renew it if you wish to continue using our services.


4. Account Deletion


- Upon cancellation, your profile will be removed from our website.

- All personal data will be deleted as per our privacy policy, which can be found on our website.

- You'll no longer receive emails or notifications from us.


5. Cancellation by Bandhan World Matrimony


- Bandhan World Matrimony reserves the right to cancel or terminate your membership at any time, without notice, if:

    - You've misused or violated our terms and conditions.

    - You've provided false or inaccurate information.

    - You've engaged in any form of harassment or abuse towards other members or staff.


6. Contact Us


If you have any questions or concerns about our cancellation policy, please contact us at:


Bandhan Connect LLP

Email: contactus@bandhanworld.com

Phone: +91-7314293649

Address: 32 Aadarsh Moulikh Nagar, Sukhliya, Indore Madhya Pradesh India Pin-452010